Frequently Asked Questions

How Do We Book An Event?

Dear valued customer, We sincerely appreciate your interest in our services. In order to better serve you, we kindly request that you complete our inquiry form. By providing us with more information, we can ensure that we offer you services that are tailored to meet your specific needs. We thank you for taking the time to complete the form, and we look forward to the opportunity of serving you soon.

What Is The Retainer Fee?

Dear valued customer, We would like to kindly remind you that in order to secure your chosen photo booth and event date, a non-refundable retainer fee of $100 is required. This fee is necessary to ensure the availability and reservation of our services for your special occasion. We appreciate your understanding and look forward to providing you with excellent service and a memorable experience. Thank you for choosing our company.

Will Someone Be Operating The Booth?

Our top priority is to ensure the safety of our photo booth and your guests, which is why we provide an attendant who will operate the photo booth at every event.

Will You Require A Power Outlet?

Please be advised that our booth only requires one standard 120-volt outlet to operate. It is important to note that our booth is not compatible with dimmer switches. Thank you for your collaboration and support.

How Much For Set-Up & Breakdown?

Our setup time typically ranges from 30 minutes to 45 minutes, and we require an additional 15 minutes for breakdown. This timeframe is included as part of our package. Any earlier start time is Idle Time and we will charge an additional fee of $150.

Do We Get The Digital Files From Our Event?

Our team will ensure that you receive the digital files within 7 days after your event through a secure link. Thank you for trusting us to capture your special moments and we look forward to serving you again in the future.

Can We Set-Up Outside or Inside?

To ensure safe and efficient installation, our equipment requires access to a nearby power outlet, a flat 8x8 area with adequate shading and stable ground. We kindly request that installation be conducted away from any water source to prevent potential hazards. Thank you for choosing our services.

What Happens If We Have To Change Our Date?

We endeavor to assist you in securing a future date whenever possible.

What Happens If We Have To Cancel?

At our company, we understand that cancelations are sometimes unavoidable. It is our policy that the retainer fee is non-refundable, but we remain committed to working with you to find a suitable alternative date for your event. In the unlikely event that we have to cancel the booking due to unforeseen emergencies, we will promptly issue you a refund. Please keep in mind that we value our clients' satisfaction, and we are always ready to collaborate with you to ensure that we provide you with top-quality services that meet your needs.

Who Does The Print Design?

Dear valued client, Our team is committed to providing you with exceptional service and delivering a customized template design for your upcoming event. We take pride in our ability to deliver quality work within 30 days. All we require from you is an invitation, your ideas and the theme you have in mind, to help us tailor the design to your unique style. We understand that your event is important to you and therefore, we promise to deliver a template design that aligns with your vision. Our team of professionals are dedicated to ensuring that every detail is executed perfectly, and we look forward to exceeding your expectations. Thank you for choosing us to be a part of your event planning process. We appreciate your business.

Do You Have Backdrops Available?

Please take a moment to view our wide selection of available backdrops. If you are interested in custom backdrops or have any questions, we would be more than happy to assist you. Please contact us through text, email, or phone call at your convenience. Thank you for considering Midnight Elite Photo Booth.

Which Other Services Do You Provide?

Enhance your special occasions with our additional services! From energetic DJs to delicious mini pancakes, refreshing fresas con crema, a savory Cup-of-Noodle cart, and fun Tostilocos, we provide unique treats and entertainment to make your event unforgettable. Perfect for birthdays, weddings, quinceañeras, and more!