Frequently Asked Questions
How Do We Book An Event?
Dear Valued Customer,
Thank you for your interest in our services. Please take a moment to complete our inquiry form so we can better understand your needs and provide the best options for your event.
We look forward to serving you soon.
What Is The Retainer Fee?
Dear Valued Customer,
This is a friendly reminder that a $100 non-refundable retainer is required to secure your photo booth and event date. The retainer ensures your reservation and availability.
Thank you for choosing us—we look forward to making your event unforgettable.
Will Someone Be Operating The Booth?
Our top priority is the safety of your guests and our equipment, which is why a professional attendant is included at every event to operate the photo booth.
Will You Require A Power Outlet?
Please note that our booth requires one standard 120-volt outlet and is not compatible with dimmer switches. Thank you for your cooperation.
How Much For Set-Up & Breakdown?
Our setup time typically ranges from 30 minutes to 45 minutes, and we require an additional 15 minutes for breakdown. This timeframe is included as part of our package. Any earlier start time is Idle Time and we will charge an additional fee of $150.
Do We Get The Digital Files From Our Event?
Our team will ensure that you receive the digital files within 7 days after your event through a secure link. Thank you for trusting us to capture your special moments and we look forward to serving you again in the future.
Can We Set-Up Outside or Inside?
To ensure safe and efficient installation, our equipment requires access to a nearby power outlet, a flat 8x8 area with adequate shading and stable ground. We kindly request that installation be conducted away from any water source to prevent potential hazards. Thank you for choosing our services.
Who Does The Print Design?
Dear Valued Client,
We are committed to providing exceptional service and delivering a customized template design for your event within 30 days. To get started, we simply need your invitation, ideas, and event theme.
Your event is important to us, and our team is dedicated to creating a design that reflects your vision. Thank you for choosing us—we truly appreciate your business.
What Happens If We Have To Change Our Date?
We endeavor to assist you in securing a future date whenever possible.
What Happens If We Have To Cancel?
We understand that cancellations can happen. While the retainer fee is non-refundable, we are happy to work with you to reschedule your event when possible. If we must cancel due to unforeseen circumstances, a full refund will be issued. Your satisfaction is important to us, and we are committed to providing exceptional service.
Do You Have Backdrops Available?
Please take a moment to view our wide selection of available backdrops. If you are interested in custom backdrops or have any questions, we would be more than happy to assist you. Please contact us through text, email, or phone call at your convenience. Thank you for considering Midnight Elite Photo Booth.
Which Other Services Do You Provide?
Enhance your special occasions with our additional services! From energetic DJs to delicious mini pancakes, refreshing fresas con crema, a savory Cup-of-Noodle cart, and fun Tostilocos, we provide unique treats and entertainment to make your event unforgettable. Perfect for birthdays, weddings, quinceañeras, and more!